Privacy & Security

Head to Toe Beauty is the sole owner of the information collected on www.headtotoebeauty.co.uk. Head to Toe Beauty collects personally identifiable information from our users at several different points on our Web site.

Site Images

Disclaimer: Head To Toe Beauty reserves the right to delete or amend any image or entry that contravenes any third partys' copyright or other intellectual property with or without permission. In addition, no refunds will be given and if any action is taken by the said third party; this will be passed on to the the offending advertiser, Head To Toe Beauty takes no responsibility for incorrect or illegal content supplied to it.

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiry date).

We use this information for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use this information to contact you.

Communications from the Site
Special Offers and Updates
We may occasionally send you information on products, services, special deals, promotions. You can sign up for these emails from us on our sign up pages.

Out of respect for your privacy, we present the option not to receive these types of communications on each e-mail. Alternatively, click here to send us an 'opt-out' e-mail”

Newsletters
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Alternatively, send us an 'opt-out' e-mail”

Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Application Forms

If you apply to join our agency from our site, we require that you provide certain personally identifiable information, including your name, address, phone number. This information is necessary to process your application and to contact you.

Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as post code).

We may use this information to notify contest winners and award prizes, to monitor site traffic or personalise the site (in the case of anonymous information collected in surveys), to send participants an email newsletter.

We use may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose unless stated in the survey or contest. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Head to Toe Beauty stores [or does not store] this information for the sole purpose of sending this one-time email [and tracking the success of our referral program].

Your friend may contact us at removes@headtotoebeauty.co.uk to request that we remove this information from our database.

Uses of Information
The information we collect is used for billing/shipping of the goods or services ordered, it is also passed to the final provider of the service you order for them to contact you to arrange fulfillment of your order.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a confirmation email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile
We store information that we collect through cookies, log files and your sign up details. We do not tie your personally identifiable information, or your purchasing history, to information in the database.

We do not share your profile with other third parties.

Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users except for the delivery of the services you have ordered. Partners can be defined as the beauty professionals who are members of the agency.

We do not link aggregate user data with personally identifiable information.

Personally identifiable information:
We DO NOT Share Personally Identifiable Information with Third Parties

Agents
We use an outside delivery company to fulfill orders, and a credit card processing company to charge you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Service Providers
We use other third parties to provide website services for us. Should they have access to any of your details in the provision of the services offered to you by us they are prohibited from using your personally identifiable information for any other purpose.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at removes@headtotoebeauty.co.uk.

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyse trends, to administrate the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site only for the shopping cart when you place your order.

We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your shopping cart items, so you don’t lose the order contents should you inadvertently leave our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as our shopping cart.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See “Third Party Advertisers.”

This privacy statement covers the use of cookies by www.headtotoebeauty.co.uk only and does not cover the use of cookies by any advertisers. [See the “Third Party Advertisers” section.]

Clear Gifs (Web Beacons/Web Bugs)
Our third party advertising partner may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the full stop at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

Third Party Advertisers
The ads appearing on this Web site are delivered to users by tradedoubler, our advertising partner.

Tradedoubler uses cookies on this site, which allow it to recognise a user's cookie when a user visits this site. The information that tradedoubler collects and shares through this technology is not personally identifiable.

For more information about our third-party advertiser, or to learn more about the choices available to you regarding this anonymous information, please click here www.tradedoubler.com/pan/public/cookies.

Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Head to Toe Beauty. Please be aware that we, Head to Toe Beauty, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Bulletin Boards/Chat Rooms
If you are use our messageboard and post Personally Identifiable Information that may lead to unwanted communications or outcomes as a result of such postings Head to Toe Beauty cannot be held responsible, we will do all we can to minimise any damage to any party through use of the messageboards.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at rebecca@headtotoebeauty.co.uk or by contacting us by telephone at the contact information listed below.

Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).

Web browsers can operate in "normal" mode and in "secure" mode. You can tell which mode your browser is in by looking at the toolbar at the bottom of the browser window. If you see a broken key, or an open padlock - or indeed nothing at all, you are in normal mode. If the key is whole, or the padlock is closed, you are in "secure" mode, this is Secure Sockets Layer (SSL).

When you surf the Net in "normal" mode, all the information you type into your browser and all the information the Web site sends to you is visible to eavesdroppers. When the browser is in "secure" mode it encrypts all the information between itself and the server providing the page you are viewing. Encrypted information looks like meaningless garbage to eavesdroppers, so your personal information is secure.

Head to Toe Beauty supports industry standard Internet encryption 40 bit SSL when you make an order from our site, with the credit card details being encrypted using a 448 bit asymmetric key. In addition the website software that Head to Toe Beauty uses software that holds a digital certificate from Thawte that is compatible with Netscape and Microsoft browsers.

When you enter your details on the order form, your browser will automatically inform you that encryption is being used. Furthermore, all data stored on our secure order server is protected by a firewall. All credit card details are kept encrypted at all times and only used when processing the order.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send an email to us at rebecca@headtotoebeauty.co.uk.

Business Transitions
In the event Head to Toe Beauty goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: rebecca@headtotoebeauty.co.uk